SHIPPING & RETURNS
SHIPPING POLICY
Shipping
1. Shipping across India will be Rs.80/-
2. Domestic orders within India will be processed within 14 - 24 business days or earlier from the date of order.
3. Our products are packaged in secure tamper-proof box packaging ensuring no damages.
4. Products ordered in one cart will be shipped to one shipping address. If there is a requirement for the products to be shipped to more than one shipping address then please create separate orders in separate carts for each address.
RETURN & EXCHANGE POLICY
Exchange / Return :
We at Studio Kiara, follow a very stringent quality check process and make sure to provide our customers with the highest quality products. We do not follow a refund policy and do not offer a refund on any orders.
However, incase our customers have received a damaged product.
For any exchange / return requests please write to us on kiarasince2020@gmail.com
Conditions :
Incase of any exchange, the customer is requested to inform us about the same within 2 days of delivery. We accept the exchange within 15 days of the registered request and hold the right to not accept the products incase received in a damaged condition or after the given time.
- The cost of return / exchange if any have to be borne by the customer. Request you to discuss on instagram/whatsapp before confirming your orders. For any assistance you can write to us on kiarasince2020@gmail.com
- The products should be in unused condition. Studio Kiara holds all rights to not accept the products incase they are used or damaged by the customer.
- We only accept exchange / return of product once and within 2 days of the goods received by the customer.
-Studio Kiara will not be responsible for the loss of products sent by you and will not accept the products incase the outer packaging is damaged or the seal is broken.
- We do not guarantee availability of the same product in the desired color. Exchange will entirely depend on availability of products. Requesting you to please check before requesting an exchange.
- Any or all products on clearance are not eligible for an exchange or return.
- Exchange and return are not applicable on International orders.
- We do not follow a refund policy and do not offer a refund on any orders. However you can ask for a credit note that will be valid for a period of 6 months from the date of issue and will be exclusive of the shipping charges.